Introduction / Michael Argyle -- The selection interview / Robert McHenry -- Skills in the research interview / Michael Brenner -- The social skills of selling / S.E. Poppleton -- Negotiation and bargaining / Ian Morley -- The supervision of working groups / Nichaolas J. Georgiades and Vanja Orlans -- Presenting and public speaking / Christopher K. Knapper -- Inter-cultural communication. Methods of social skills training / Michael Argyle