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Book Cover
Author Willcocks, Leslie, author

Title Service automation : robots and the future of work / Leslie P. Willcocks and Mary C. Lacity
Published Warwickshire, United Kingdom : Steve Brookes Publishing, 2016


Location Call no. Vol. Availability
Description 304 pages : illustrations ; 25 cm
Bibliography Includes bibliographical references
Subject Automation -- Case studies.
Information technology -- Case studies.
Information society -- Case studies.
Technological innovations -- Economic aspects -- Case studies.
Robotics -- Case studies.
Genre/Form Case studies.
Case studies.
Author Lacity, Mary Cecelia, author
ISBN 9780956414564 (hardcover)
0956414567 (hardcover)