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E-book
Author Weinschenk, Susan

Title Designing effective speech interfaces / by Susan Weinschenk and Dean T. Barker
Published New York : Wiley, ©2000

Copies

Description 1 online resource (ix, 405 pages) : illustrations
Contents What Is an Interface? 8 -- What Are the Types of Interfaces? 10 -- What Is a Speech Interface? 10 -- Chapter 2 Human Factors in Speech Technology 19 -- A Brief History 20 -- Human Factors in Speech 23 -- Cost/Benefit of Human Factors 27 -- Cost-Benefit Calculations 31 -- Interview with John Karat 33 -- Chapter 3 Nature of Sound 45 -- Measurement of Sound 46 -- Other Properties of Sound 50 -- How Humans Hear Sound 52 -- Chapter 4 Nature of Language 55 -- Verbal Communication Process 57 -- Structure of Language 63 -- Part 2 Speech Technology 95 -- Chapter 5 Speech Technologies 97 -- Speech Recognition 98 -- Speech Synthesis 103 -- Natural Language 109 -- Interview with Candace Kamm 115 -- Chapter 6 Computer Software 127 -- Speech Recognition Suites 128 -- Development Tools 135 -- A Comparison of Speech Recognition Suites 141 -- Chapter 7 Hardware 145 -- Computer Hardware 146 -- Information Devices 160 -- Chapter 8 Application of Speech Technology 163 -- Interactive Voice Response 164 -- Medical 165 -- Legal 166 -- Business 166 -- Commercial/Warehouse 166 -- Interview with S. Ahmed Reza 167 -- Universal Access 177 -- Handheld Devices 178 -- Toys and Education 179 -- Automobile Applications 179 -- Part 3 Laws and Guidelines for Speech Interface Design 181 -- Chapter 9 Laws of Interface Design 183 -- User Control 185 -- Human Limitations 187 -- Modal Integrity 192 -- Accommodation 195 -- Linguistic Clarity 196 -- Aesthetic Integrity 198 -- Simplicity 200 -- Predictability 200 -- Interpretation 202 -- Accuracy 203 -- Technical Clarity 203 -- Flexibility 204 -- Fulfillment 205 -- Cultural Propriety 206 -- Suitable Tempo 208 -- Consistency 208 -- User Support 209 -- Precision 210 -- Forgiveness 211 -- Responsiveness 213 -- Interview with Kate Dobroth 215 -- Chapter 10 Speech Guidelines 225 -- Errors 227 -- Feedback 230 -- Confirmations 233 -- User Expectations 234 -- Keypads and Motor Actions 236 -- Social and Environmental Issues 238 -- Command-and-Control 239 -- Continuous Speech Recognition 241 -- Conversation and Prompting 242 -- Menus 249 -- Non-Speech Audio/Auditory Icons 252 -- Interview with Sharon Oviatt 253 -- Part 4 Best Practices 267 -- Chapter 11 Usability Processes and Techniques 269 -- Process Description 270 -- Investigation 271 -- Analysis 275 -- Conceptual Model Design 291 -- Detail Design 301 -- Implementation and Evaluation 312 -- Interview with Nicole Yankelovich 314 -- Chapter 12 Universal Design 325 -- Audience for Universal Design 326 -- Speech Technology and Universal Design 328 -- Accomplishing Universal Design 330 -- Justification for Universal Design 332 -- Chapter A A History of Relevant Technology for Speech 335 -- Speech Research 363 -- Guidelines 366 -- Speech and Sound Technology 367 -- Speech Vendors 368 -- Natural Language 369 -- Language 370 -- Usability Engineering/Interface Design 371 -- Usability Testing 375 -- Human-Computer Interaction 375 -- Analysis for Interface Design 377 -- Universal Access 377
Summary Master the critical knowledge you need to design speech-enabled applications It's not just a far-fetched gizmo straight out of a sci-fi movie anymore. Speech interface technology, which allows a user to communicate with computers via voice instead of a keyboard or a mouse, is quickly becoming a main feature in new software. This straightforward guide provides traditional graphical user-interface designers, developers, usability engineers, and product managers with all the information they need to make a rapid transition in order to stay abreast of this monumental shift in technology. Weinschenk and Barker, two experts in state-of-the-art online communication, discuss the basics of speech interfaces and speech technology, hardware, and software. They clearly explain the interface design principles that are applied to S/GUI and AUI interfaces and describe the latest practices of leading experts. In addition to its in-depth look at speech technologies and the different types of user interfaces, this book: Provides an overview of the field of human factors and defines the basic concepts of human computer interaction Discusses the current state of speech technology applications Explains the laws of human factors that apply to speech interfaces Contains guidelines and examples for user control, human limitation, model integrity, accommodation, clear dialogue, and aesthetic integrity Details the best practices in interface design and usability engineering Explores the special issues involved in interface design for disabled persons Visit the companion web site at www.wiley.com/compbooks/weinschenk/ for a categorized resource list of speech, speech interface, and human-computer interaction books, articles, and links
Bibliography Includes bibliographical references (pages 379-385) and index
Notes Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
English
Copyright © Wiley 2000
digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
Print version record
Subject Speech processing systems
Graphical user interfaces (Computer systems)
Graphical user interfaces (Computer systems)
Speech processing systems
Mensch-Maschine-Schnittstelle
Natürliche Sprache
Sprachverarbeitung
Schnittstelle
Taaltechniek.
Spraakherkenning.
Gebruikersinterfaces.
Electrical & Computer Engineering.
Engineering & Applied Sciences.
Electrical Engineering.
Form Electronic book
Author Barker, Dean T., 1968-
LC no. 99058909