| Description |
1 online resource (xxvii, 208 pages) : illustrations |
| Summary |
Annotation The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we're having the same conversation - about "dark chocolate," for instance - only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Organizational change.
|
|
Leadership.
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Organizational Innovation
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|
Leadership
|
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BUSINESS & ECONOMICS -- Structural Adjustment.
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Leadership
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Organizational change
|
| Form |
Electronic book
|
| ISBN |
9781937134501 |
|
1937134504 |
|
9781937134518 |
|
1937134512 |
|
