| Description |
1 online resource (xx, 87 pages) : illustrations |
| Series |
World Bank studies |
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World Bank studies.
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| Contents |
Introduction -- Methodology and sources -- The quest for logistics competence: survey evidence -- Sector case studies -- Training and skills development -- Recruitment and retention -- The role of the public sector in enhancing logistics competence -- Logistics competence maturity matrix -- Conclusion |
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Front Cover; Contents; Acknowledgments; About the Authors; Executive Summary; Abbreviations; Chapter 1 Introduction; Background; Measuring Logistics Competence in the Logistics Performance Index; Scope and Objectives of the Report; Conceptual Framework; Report Outline; Reference; Chapter 2 Methodology and Sources; Chapter 3 The Quest for Logistics Competence: Survey Evidence; Previous Findings on Logistics Skills; Four Levels of Logistics Employment; Widely Perceived Logistics Skills Shortages; Reasons for Shortages; Notes; References; Chapter 4 Sector Case Studies; Truck Drivers |
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Reasons for the Driver ShortageSolutions to the Problem; Humanitarian Logistics; References; Chapter 5 Training and Skills Development; Nature and Scale of Logistics Training; Stakeholders in Training and Skills Development; Examples of Best Practices in Competence Development; Industry Associations; Notes; References; Chapter 6 Recruitment and Retention; Recruitment; Retention; References; Chapter 7 The Role of the Public Sector in Enhancing Logistics Competence; Facilitator and Regulator; Direct Support and Intervention; References; Chapter 8 Logistics Competence Maturity Matrix |
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Logistics Competence Maturity Self-Assessment ToolChapter 9 Conclusion; Appendix A Selected Literature Related to Logistics Skills, Competence, and Training; Appendix B Example of Continuing Professional Development (CPD) for Logistics; Appendix C Supplementary Survey Results; Appendix D Self-Assessment Tool; Appendix E Results from the World Bank Logistics Performance Index Survey 2015/2016; Box; Box 1.1 Criteria Used in the Logistics Performance Index (LPI) Survey; Figures; Figure ES. 1 Evidence from the 2016 LPI; Figure ES. 2 Sources of Training |
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Figure 1.1 LPI 2014 "Logistics Quality & Competence" Score, Over- and UnderperformersFigure 1.2 Availability of Qualified Personnel by Employee Group and LPI Quintile; Figure 1.3 Availability of Qualified Personnel by Region; Figure 3.1 Availability of Suitably Qualified Logistics Staff (All Regions); Figure 3.2 Availability of Suitably Qualified Logistics Staff in Emerging (Developing) and Developed Regions; Figure 3.3 Importance and Availability Rating of Logistics Competencies at Occupational Levels |
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Figure 3.4 Future HRM Challenges in Logistics in Developed and Emerging (Developing) RegionsFigure 5.1 Sources of Training; Figure 5.2 Time Allocation to Training; Figure 5.3 Variety of Logistics Training; Figure 5.4 Impact of Training on Performance; Figure 5.5 Training Content; Figure 5.6 Role of Logistics Associations; Figure 5.7 Dual Education and Youth Unemployment; Figure 5.8 Hands-On Learning Experience: McKinsey & Company Model Warehouse; Figure 5.9 Hands-On Logistics and SCM Business Games; Figure 5.10 GAVI STEP Framework: HR Leadership for Supply Chain Managers |
| Summary |
Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competencies, whether for managerial, administrative, or blue-collar jobs, such as trucking or warehousing. This dependence implies that the logistical performance of businesses, industries, and nation states is strongly influenced by the quantity and quality of the workforce. Insufficient resources of a competent and properly trained workforce in logistics adversely affect the quality of service, reduce productivity in sectors dependent on logistics, and ultimately reduce trade competitiveness. While other interventions that affect logistics performance-such as international infrastructures, trade corridors, regulations, and services-have already been reviewed extensively, this report is the first to cover the contributions of human resources and explore how to develop skills and improve competencies, especially in developing countries. The study proposes a framework for the skills needed according to the logistics activity (such as transportation or warehousing) or the type and level of responsibility. Based on several sources, including recent surveys carried out by the World Bank and the Kuhne Logistics University, the report uncovers where the skills constraints are according to the type of job or countries. Findings include that logistics is an industry struggling to hire skilled workers, although with differences between developed countries (where trucker shortages are more acute) and developing economies (where managerial shortages are more widespread). Typically, blue-collar logistics jobs have lower status and lower pay than blue-collar jobs in other industries; they are thus less attractive for skilled workers. In developing countries with a potentially available workforce, lack of vocational preparation for careers in logistics means that less-skilled workers are not easily re-skilled. Logistics tasks at the upper end of the occupational hierarchy and those with high information technology content often require an upskilling of employees to keep pace with new technology. Yet the problem is not confined to recruitment. The surveys point to limited resources, money, and staff time allocated to training, especially in developing countries. Realizing the promise of quality jobs from the growth of logistics worldwide requires a coordinated effort by logistics companies, professional associations, training providers, and policy makers. Through a combination of facilitation, regulation, advice, financial instruments, and land use planning, governments can exert significant influence |
| Notes |
"World Bank study." |
| Bibliography |
Includes bibliographical references |
| Notes |
Vendor-supplied metadata |
| Subject |
Business logistics.
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Business logistics -- Management
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Business logistics -- Study and teaching
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Business logistics
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Business logistics -- Management
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Business logistics -- Study and teaching
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| Form |
Electronic book
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| Author |
Flöthmann, Christoph, author.
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Hoberg, Kai, author.
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Busch, Christina, author.
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| ISBN |
9781464811418 |
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1464811415 |
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1464811407 |
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9781464811401 |
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