Cover; Half Title; Title Page; Copyright Page; Contents; Preface; List of Tables; List of Figures; List of Abbreviations; PART I-INTRODUCTION; I: INDUSTRIAL RELATIONS PROBLEMS; The BOAC problems; The attitudinal climate; Conclusion; II: THEORETICAL FRAMEWORK; Theoretical model; Research methodology; Conclusion; III: SETTING TO THE STUDY; Historical background; Changing role of the pilot; Pilots as individuals; Conclusion; PART II-ORGANIZATIONAL CHARACTERISTICS OF THE PARTIES; IV: THE PILOTS' ORGANIZATIONS; Historical background; Organizational features; Conclusion; V: THE EMPLOYERS
IntroductionOrganizational features; Conclusion; VI: MACHINERY FOR INDUSTRIAL REGULATION; Historical background; Features of the machinery; Conclusion; PART III-THE ENVIRONMENTAL CONTEXTS; VII: THE TECHNICAL CONTEXT; Three-dimensioned work place; Variability of the work place; Physiological discomforts; Crew complements; Pace of technical innovation; Conclusion; VIII: THE STATUS CONTEXT; Introduction; Status as professionals; Status within the airline as a whole; Status within the pilot group; Conclusion; IX: THE ECONOMIC CONTEXT; Growth of the industry; Profitability in the industry
International scope of the product marketLabour market features; Conclusion; PART IV-EVOLUTION OF THE SYSTEM; X: REMUNERATION; Growth of salaries; Rules governing remuneration; Attitudes to remuneration; Factors influencing attitudes to payment; Conclusion; XI: SCHEDULING; Historical background; The web of scheduling rules; Scheduling aspects of the BOAC disputes; Attitudes to scheduling; Conclusion; XII: DEVELOPMENT OF INDUSTRIAL RELATIONS; The 1924 dispute; The fight for recognition of BALPA; The growth of militancy; The Air Holdings strikes; The BOAC strikes; Conclusion; XIII: CONCLUSIONS
Appendix A: Administration and Results of Questionnaire SurveysAppendix B: The Questionnaires; Appendix C: Tables; Works Cited; INDEX
