Description |
1 online resource (1 volume) : illustrations |
Series |
Health care management collection, 2333-861X |
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Health care management collection. 2333-861X
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Contents |
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index |
Summary |
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality |
Analysis |
lean |
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lean health care |
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quality improvement |
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quality management |
Notes |
"Healthcare management collection"--Cover page |
Bibliography |
Includes bibliographical references and index |
Notes |
Online resource; title from title page (Safari, viewed July 22, 2015) |
Subject |
Medical care -- Quality control.
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Health services administration.
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Leadership.
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Quality control.
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Health Care Sector
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Quality Control
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Quality Assurance, Health Care
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Leadership
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quality control.
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POLITICAL SCIENCE -- Public Policy -- Social Security.
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POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
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Quality control
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Health services administration
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Leadership
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Medical care -- Quality control
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Form |
Electronic book
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Author |
Mannon, Melissa (Medical policy specialist), author.
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ISBN |
9781606499795 |
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1606499793 |
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