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Book Cover
E-book
Author Goonan, Kathleen Jennison, author

Title Journey to excellence : how Baldridge Health Care leaders succeed / Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz
Published Milwaukee, Wisconsin : ASQ Quality Press, 2009

Copies

Description 1 online resource (248 pages) : illustrations
Contents Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion
Bibliography Includes bibliographical references (pages 207-213) and index
Notes Print version record
Subject Baldrige National Quality Program (National Institute of Standards and Technology)
Baldrige National Quality Program (National Institute of Standards and Technology)
Baldrige National Quality Program (National Institute of Standards and Technology)
Health services administration.
Benchmarking (Management)
Total quality management.
Outcome and Process Assessment, Health Care -- methods
Patient Care Management -- methods
Health Services Administration
Patient Care Management
Health Facility Administration
Benchmarking
Organizational Case Studies
Quality Indicators, Health Care -- standards
Total Quality Management
Total quality management
Benchmarking (Management)
Health services administration
United States
Form Electronic book
Author Muzikowski, Joseph A., author
Stoltz, Patricia K., author
American Society for Quality, issuing body.
ISBN 9780873897358
0873897358