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Authors (Last name first) (1-3 of 3)
Van Bon, Jan.
1
2005
Foundations of IT service management based on ITIL
Second edition
[The Netherlands?] : Van Haren, 2005
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MELB
004.0688 Bon/Foi
AVAILABLE
2
2006
Programme management based on MSP : a management guide
Chittenden, Jane
First edition
[Zaltbommel, Netherlands] : Van Haren Pub., 2006
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MELB
658.404 Cht/Pmb
DUE 14-05-24
3
2021
Service rescue! : an implementation and improvement guide for incident management
Conboy, Nicole, author.
[First edition]
[Norwich, England] : TSO (The Stationery Office), [2021]
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