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Book Cover
E-book
Author Morfaw, John N

Title Total Quality Management (TQM) : a Model for the Sustainability of Projects and Programs in Africa
Published Lanham : Rowman & Littlefield Pub. Group, 2009

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Description 1 online resource (224 pages)
Contents Charts and Figures; Foreword; Preface; Acknowledgment; Acronyms; Chapter One; Chapter Two; Chapter Three; Chapter Four; Chapter Five; Chapter Six; Chapter Seven; Chapter Eight; Chapter Nine; Chapter Ten; Chapter Eleven; Chapter Twelve; Glossary; Some Common Business Jargons; Total Quality ManagementTraining Forms; Bibliography; Index; About The Author
Summary Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others
Notes Print version record
Subject Total quality management -- Africa
Project management -- Africa
Project management
Total quality management
Africa
Form Electronic book
ISBN 9780761847076
0761847073
1282498908
9781282498907