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Author
Oakland, John S.
Title
Total
quality
management : text with cases / John S. Oakland, Amrik S. Sohal
Edition
Pacific Rim edition
Published
Port Melbourne : Butterworth-Heinemann, 1996
Copies
Location
Call no.
Vol.
Availability
W'PONDS
658.5 Oak/Tqm
AVAILABLE
Description
viii, 341 pages : illustrations ; 25 cm
Notes
Includes index
Rev. ed. of:
Total
quality
management / John S. Oakland. Oxford : Butterworth-Heinemann, 1995
Bibliography
Bibliography: pages 331-336
Subject
Production management --
Quality
control.
Quality
assurance.
Total
quality
management.
Author
Sohal, Amrik
ISBN
0750689250 (paperback)
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