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Book Cover
E-book
Author Howard, Kerry, author.

Title How to heal a workplace : tackle trauma, foster psychological safety and boost happiness at work / Kerry Howard
Published Victoria, Australia : John Wiley & Sons Australia, Ltd, 2023
©2023

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Description 1 online resource (227 pages)
Contents Workplace culture -- The role of leadership -- Risk and psychological safety -- Prevention and recovery
Cover -- Title Page -- Copyright Page -- Contents -- Introduction -- Part I Workplace Culture -- Chapter 1 What is workplace culture?: Why it's the key to profitability -- What is workplace culture? -- What the data is telling us and how it affects your business -- What does our generation have to do with our work ethic? -- Where to from here? -- The challenge of building focus and resilience -- Adapting for a new generation: Why it is essential for growth -- Recruitment specialist spells out the future for business -- How do we fix it?
Chapter 2 Why it's really about collective mental health -- Toxicity in the workplace -- How we interact with children shapes their sense of self -- Our work and our self-worth -- How technology is shaping us -- Our early experiences shape our future mental health -- Case study: Jenny -- Trauma: What is it? -- How trauma results in mental health problems -- Children express their needs from an early age -- The impact of trauma -- Trauma in the workplace -- Why tackle trauma in the workplace? -- Employee assistance programs -- Part II The Role of Leadership
Chapter 3 Compassionate Leadership: The key to psychological safety at work -- Get to know your people -- Dealing with confidentiality: how much should you tell them? -- Inclusive leadership -- Eliminating silos with transparency -- Understanding the culture -- The leadership lottery -- We need checks and balances -- What makes our people happy? -- Categorising our attributes -- Working with different personality types -- How do supervisors cause psychosocial injuries? -- Annette's story -- Change management is more than just process -- Why senior leaders need to regularly review their HR data
Communication needs to be a habit -- The benefit of an independent review -- Spotting early signs of a negative change in culture -- Chapter 4 Conscientious Leadership: How to foster it in the workplace -- The changing world of work -- Consciously leading -- The self-management system -- Part III Risk and Psychological Safety -- Chapter 6 Validation: Judgement vs acknowledgement -- How our brains process trauma -- What happens when we're not validated? -- Why we need to validate -- Validation facilitates recovery -- Mediation facilitates being heard -- Case study: Monica -- Leadership stress
Provide recognition validation without action validation -- Chapter 5 Mitigating Risk in PsychologicalSafety: Know the situations that put your staff at risk -- Onboarding -- New leadership -- Great leaders empower solutions -- It's not enough to simply listen to your people -- Case study: Karen -- The benefit of the doubt -- Why great workers aren't always great leaders -- Part IV Prevention and Recovery -- Chapter 7 Industry Challenges: Known problem sectors and the quiet achievers -- Responsibility -- First responders -- Georgeina Whelan: ACT Emergency Services Agency
Summary Boost wellbeing and build a robust, productive culture in your workplace Your workplace's most powerful resource is its people. That's why it's critical to balance the needs of your business with the needs of the employees who make that business happen every day. At the heart of the matter is your workplace culture: the environments and relationships that shape your business, whether physical or virtual. How to Heal a Workplace shares the insights and hands-on advice that you need to better understand how your culture impacts your team. You'll learn how to manage interpersonal challenges--and anticipate the impact of policies and procedures--to create a healthier, happier and more productive environment. Drawing on real-world stories from diverse industries, in-demand workplace mental health consultant Kerry Howard shares strategies that will help you: Boost employee wellbeing, and attract and retain staff by supporting their mental health Understand how trauma is caused by everyday events and how this impacts the workplace Combat bullying and harassment and prevent workplace injuries Foster psychological safety, improve communication, and build better relationships between colleagues In How to Heal a Workplace, you'll find the practical advice you need to create a better culture, improve productivity and increase satisfaction across every area of your business
Bibliography Includes bibliographical references
Notes Andrew Short: Queensland Fire and Emergency Services
Description based on online resource; title from digital title page (viewed on March 15, 2023)
Subject Work environment.
Quality of work life.
Well-being.
comfort (sensation)
Quality of work life
Well-being
Work environment
Genre/Form Electronic books
Form Electronic book
ISBN 9781394154494
1394154496
9781394154487
1394154488