Title Social media use in the federal government / Michael N. Brander, editor

Published New York : Nova Science Publishers, Incorporated, ©2012

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Description 1 online resource Series Media and communications--technologies, policies and challenges Media and communications-- technologies, policies and challenges Contents Preface -- Social media: federal agencies need policies and procedures for managing and protecting information they access and disseminate / GAO -- Testimony of Gregory C. Wilshusen, director of information security issues, before the Subcommittee on Information Policy, Census, and National Archives, Committee on Oversight and Government Reform, House of Representatives on "information management: challenges in federal agencies' use of Web 2.0 technologies" -- Social networking and constituent communications: member use of Twitter during a two-month period in the 111th Congress / Matthew Eric Glassman, Jacob R. Straus, Colleen J. Shogan Summary Beginning with the widespread use of e-mail by Congress in the mid-1990's, the development of new electronic technologies has altered the traditional patterns of communication between Members of Congress and constituents. Many Members now use e-mail, official websites, blogs, YouTube channels, and Facebook pages to communicate with their constituents-technologies that were either non-existent or not widely available 15 years ago. The use of these social media services, including popular Web sites like Facebook, Twitter, and YouTube, has been endorsed by President Obama and provides opportunities for agencies to more readily share information with and solicit feedback from the public. However, these services may also pose risks to the adequate protection of both personal and government information Bibliography Includes bibliographical references and index Notes Print version record Subject United States. Congress -- Constituent communication -- Technological innovations SUBJECT United States. Congress fast Subject Administrative agencies -- Information technology -- United States Electronic government information -- United States -- Management Administrative agencies -- Management -- Technological innovations -- United States POLITICAL SCIENCE -- Public Affairs & Administration. United States Form Electronic book Author Brander, Michael N., editor LC no. 2020686959 ISBN 9781621007937 1621007936

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