Description |
1 online resource (xv, 211 pages) : illustrations |
Series |
Contemporary issues in conflict management and dialogue |
Summary |
"Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically"-- Provided by publisher |
Notes |
Second edition entered under: Watson, Nancy T |
Bibliography |
Includes bibliographical references |
Notes |
Description based on online resource; title from digital title page (viewed on July 14, 2021) |
Subject |
College administrators -- Professional relationships
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College personnel management.
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College teachers -- Professional relationships
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Conflict management.
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College personnel management.
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Conflict management.
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Form |
Electronic book
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Author |
Liau-Hing Yep, Carla, author.
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Rogers, Kenita S., author.
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Stanley, Christine A., author.
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LC no. |
2020047824 |
ISBN |
1648023088 |
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9781648023088 |
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