| Description |
ix, 437 pages : illustrations ; 24 cm |
| Contents |
1. Communication concepts -- 2. Work team communication -- 3. Job-seeking communication -- 4. Client interaction -- 5. Dealing with conflict -- 6. Negotation skills -- 7. Team building -- 8. Meetings -- 9. Interviewer skills -- 10. Presentation skills -- 11. Writing skills -- 12. Writing workplace documents -- 13. Writing in plain English -- 14. Presenting reports -- 15. Graphic communication |
| Summary |
Perfect for anyone aiming for efficiency, empathy and clarity in personal and professional communication, "The Business of Communicating, 4th edition", is a sensible hands-on guide for novices keen to get it right AND for old hands wanting to update and extend their skills. Major Changes include: greater emphasis on application of skills and knowledge and more practical approach; each chapter has been revised to improve flow of ideas and remove unnecessary content; presenting reports chapter has been reworked to incorporate graphics and researching material; meetings chapter completely reworked for more logical flow and incorporates actual examples of what to do and how to do it (e.g. section on how to conduct a meeting).It also presents chapter reorganisation and stand-alone content chapter order reorganised for more logical flow and chapter content reworked so that each chapter can stand alone, despite its content being integrated into the book. Re-written for plain English-practices the new trend in business communication to provide succinct, clear explanations that can be easily understood and readily put into practice |
| Analysis |
Communications in management |
|
Business communication - Handbooks, manuals, etc |
|
Business report writing |
|
Business writing |
|
Business communication & presentation |
| Notes |
Previous ed.: The business of communicating /John Nutting, Marty Cielens, Jenny Strachan |
| Bibliography |
Includes bibliographical references (page 429) and index |
| Subject |
Interpersonal communication.
|
|
Business communication.
|
|
Communication in management.
|
| Author |
Aquino, Mary, author
|
| LC no. |
00001403 |
| ISBN |
9780074706114 (paperback) |
|
007470611X (paperback) |
|
