Description |
1 volume (various pagings) : illustrations ; 24 cm |
Contents |
1. What Is Management Consulting? / Joseph W. Wilkinson -- 2. The Management Consulting Profession and Consulting Services / James C. Kinard -- 3. Body of Knowledge for Consultants / Joseph W. Wilkinson -- 4. Professional Attributes of Consultants / J. Owen Cherrington -- 5. Effective Communications Skills / Stephen P. Golen -- 6. Interpersonal Consulting Skills / Charles J. Margerison -- 7. How To Gain Permission and Territory / Charles J. Margerison -- 8. Client-Consultant Compatibility: The Client Perspective / Fredric H. Margolis -- 9. Collaborative Client-Consultant Relationships / Sam Barcus -- 10. Problem Definition / Dennis F. Togo -- 11. Fact Finding and Analysis / Gary Grudnitski and Mary W. Pilney -- 12. Solution Development / Lynn J. McKell -- 13. Implementation / Scott Cosman -- 14. Proposal Process / Ira Kasdan -- 15. Engagement Management Planning / Lamar Bordelon -- 16. Engagement Documentation and Control / Charlotte A. Jenkins |
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17. Client Presentations / Martha A. Nord -- 18. Practice Business Plan / Larry E. Kuhlken -- 19. Marketing Consulting Services / Sam Barcus -- 20. Consultant Development / Bruce A. Esposito -- 21. Communications / Patricia M. McCracken -- 22. Business Planning / Gordon Hornbaker -- 23. Marketing and Distribution / Michael P. Kipp -- 24. Financial Planning and Control / Joseph W. Wilkinson -- 25. Human Resources / Elaine Dickinson -- 26. Team Building / The Cadence Group -- 27. Process Improvement / David J. Dyda -- 28. Change Management / Victor Bond -- 29. Client Server: Evaluating System Architectures / Brian McDonald -- 30. Telecommunications Consulting / Charles E. Day -- 31. Negotiations / Stuart Kilman and Jeff Weiss -- 32. Public Utilities / Jeff Kasschau -- 33. Health Care Organizations / Valerie Norton Downs -- 34. Governmental Agencies and Authorities / Dwight W. Clark -- 35. Family Business / Mary Ann Kipp |
Summary |
Written by more than twenty experts in management consulting, the Handbook of Management Consulting Services shares the technical knowledge, administrative skills, business acumen, and hands-on perspective needed to set up and run a cost-effective, client-oriented practice that's right for today's business environment. Provided here from the actual files of leading consultants are checklists, work plans, and practice aids |
Notes |
Includes index |
Bibliography |
Includes bibliographical reference and index |
Subject |
Business consultants.
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Author |
Barcus, Sam W.
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|
Wilkinson, Joseph W.
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LC no. |
94023359 |
ISBN |
0070036861 : |
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