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Authors (Last name first) (1-4 of 4)
Barros, Alistair.
1 2012 Business process management : 10th International Conference, BPM 2012, Tallinn, Estonia, September 3-6, 2012, Proceedings BPM (Conference) (10th : 2012 : Tallinn, Estonia) Rating: Electronic Resources More...
2 2012 Handbook of service description : USDL and its methods Rating: Electronic Resources More...
3 2019 The Public Sector Can Teach Us A Lot About Digitizing Customer Service Alireza, Nili, author 1st edition MIT Sloan Management Review, 2019 Rating: Electronic Resources
4 2015 Service-Oriented Computing : 13th International Conference, ICSOC 2015, Goa, India, November 16-19, 2015, Proceedings ICSOC (Conference) (13th : 2015 : Velha Goa, India) Berlin : Springer, 2015 Rating: Electronic Resources More...
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Business process management : 10th International Conference, BPM 2012, Tallinn, Estonia, September 3-6, 2012, Proceedings