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Book Cover
Book
Author Rubin, Irwin M., 1939-

Title The ABCs of effective feedback : a guide for caring professionals / Irwin M. Rubin, Thomas J. Campbell
Edition First edition
Published San Francisco, Calif. : Jossey-Bass, [1998]
©1998

Copies

Location Call no. Vol. Availability
 MELB  610.696 Rub/Aoe  AVAILABLE
Description xvi, 156 pages : illustrations ; 24 cm
Contents Machine derived contents note: 1. Making the Business Case -- 2. The Many Faces of Feedback -- 3. Initiating Feedback -- 4. Formulating Truths -- 5. Exchanging Messages -- 6. Evaluating the Feedback Process and Outcomes -- 7. Leadership and Feedback -- 8. Evolutionary Change with Revolutionary Effects: A Case Study -- 9. Axioms and Tips -- 10. The Truth of the Consequences
Bibliography Includes bibliographical references (pages 151-152) and index
Subject Feedback (Psychology)
Medical personnel -- Rating of.
Employee Performance Appraisal.
Author Campbell, Thomas J. (Thomas Joseph), 1931-
LC no. 97014970
ISBN 0787910775 (acid-free paper)