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Book Cover
E-book
Author Penna, Robert Mark.

Title The nonprofit outcomes toolbox : a complete guide to program effectiveness, performance measurement, and results / Robert M. Penna ; foreword by Ken Berger
Published Hoboken, N.J. : John Wiley & Sons, ©2011

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Description 1 online resource (xxi, 356 pages) : illustrations
Series Wiley nonprofit authority ; 1
Wiley nonprofit authority series.
Contents pt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives
Approaching outcomes -- The language of outcomes -- The shape of outcomes -- Finding your outcomes -- Planning with outcomes -- The capacity for outcomes -- Tracking with outcomes -- Communicating with outcomes -- Communicating our outcomes -- The power of six sigma -- Keeping it all in balance -- Budgeting with outcomes -- Outcomes in administration -- A different view of nonprofits -- Thinking about value -- Building value in -- A few final tools ..
Summary "An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"-- Provided by publisher
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Nonprofit organizations -- Management -- Evaluation
Social service -- Evaluation
BUSINESS & ECONOMICS -- Nonprofit Organizations & Charities.
Nonprofit organizations -- Management -- Evaluation
Social service -- Evaluation
Form Electronic book
Author Rensselaerville Institute.
Charity Navigator (Firm)
LC no. 2010053524
ISBN 9781118386835
1118386833
9781118044452
1118044452
9781118044469
1118044460
9781118044445
1118044444
1283072556
9781283072557
9786613072559
6613072559