Title Quality customer service / Philip Carter, Jennifer Checcucci, Ian Jackson, Evelyn Robottom

Published Geelong, Vic. : Deakin University Staff Development Unit, 1992

Copies

Location	Call no.	Vol.	Availability
ADPML SPDU	658.4092 Lft/Car		LIB USE ONLY

Description 20 leaves ; 30 cm Series Leadership for the 90s project Notes Bibliography: p. 19 Author Checcucci, Jennifer Jackson, Ian Robottom, Evelyn Deakin University. Staff Development Unit

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