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Streaming video
Author Christen, François G., on-screen presenter.

Title Leveraging surveys : brand perceptions, customer loyalty, product design, and more / with Francois Christen
Published [Place of publication not identified] : O'Reilly Media, [2014]
©2014

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Description 1 online resource (1 streaming video file (2 hr., 26 min., 53 sec.)) : digital, sound, color
Summary "A well-designed, well-presented survey is one of the most reliable tools for discovering what customers think about your product--whether it's in development or undergoing development--or how they view your brand in general. However, "well-designed" and "well-presented" surveys are not easy to achieve. In this video workshop, host Francois Christen uses his 33 years of applied and academic experience as a marketing scientist to show you how to design a good survey. You'll learn how to identify and word targeted survey questions, how to engage folks who agree to take the survey, and how to interpret the results."--Resource description page
Notes Title from title screen (viewed February 5, 2015)
Performer Presenter, Francois Christen
Subject Marketing research -- Methodology
Surveys -- Design
Marketing research -- Methodology.
Form Streaming video