Title Essential services at risk : how can the Corvallis Crisis Line survive? (A) / Djuna Davidson, Stephen Page

Published London : University of Washington, Evans School of Public Policy & Governance, 2017

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Description 1 online resource Series SAGE Knowledge. Cases SAGE Knowledge. Cases Summary This case looks at leadership instability at Corvallis Crisis Line (CCL) and how it has affected the organization's ability to support and maintain a strong volunteer base. The CCL depends on volunteers to operate the 24/7 crisis intervention phone line and, over the course of the past four years, has experienced a series of weak leadership that caused a deterioration of its organizational culture and an unstable support network for volunteers. During the time frame from 2013-2017, CCL experienced a major change in its Board of Directors and cycled through three different leaders (with coinciding changes in the position title). Currently, CCL is operating without a staff lead and the Board President is, in a volunteer capacity, taking on the responsibilities an Executive Director or Manager would hold Notes Originally Published InDavidson, D., & Page, S. (2017). Essential Services at Risk: How Can Corvallis Crisis Line Survive? (A). Seattle, WA: Evans School of Public Policy & Governance, University of Washington Description based on XML content Subject Corvallis Crisis Line -- Case studies Hotlines (Counseling) -- Case studies Crisis intervention (Mental health services) -- Case studies Organisational change -- Case studies Voluntarism -- Case studies Crisis intervention (Mental health services) Hotlines (Counseling) Voluntarism Genre/Form Case studies Case studies. Études de cas. Form Electronic book Author Page, Stephen, active 2019, author ISBN 9781526478900 1526478900

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