Title What employees want most in uncertain times : when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust / Kristine W. Powers and Jessica B.B. Diaz

Edition [First edition] Published [Cambridge, Massachusetts] : MIT Sloan Management Review, [2022]

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Description 1 online resource (7 pages) : illustrations Summary When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered in different ways during a crisis, including some that managers can’t realistically provide. Consequently, managers must prioritize two behaviors: individualized consideration and building trust Notes "Reprint 64215." Bibliography Includes bibliographical references Subject Personnel management. Personnel management Form Electronic book Author Diaz, Jessica B.B., author

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