Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; About the Authors; Abbreviations; Trends and Opportunities for Developing Countries; Appendix A: The Location Readiness Index as a Diagnostic Tool; Appendix B: Application of the Location Readiness Index to Indonesia and Kenya; Notes; References and Other Resources; Index; Back cover
Summary
This book aims to help policy makers take advantage of the opportunities presented by the global IT services and IT-enabled services (ITES) industry. It analyzes factors crucial to a country's competitiveness-including skills, cost, infrastructure, business environment; and presents a Location Readiness Index (LRI) as a diagnostic tool for developing countries. It also discusses policy options for enabling growth in IT/ITES industries
