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Authors (Last name first) (1-3 of 3)
Dutka, Alan F.
1
1995
AMA handbook for customer satisfaction
Dutka, Alan F.
Lincolnwood, IL : NTC Business Books, 1995
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WATERFT BUSINESS
658.812 Dut/Ahf
AVAILABLE
2
1998
State of the art marketing research
Blankenship, Albert Breneman, 1914-
Second edition
Lincolnwood, Ill. : NTC Business Books, [1998]
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MELB
658.83 Bla/Sot 1998
AVAILABLE
3
2008
The voice of the customer
Dutka, Alan F.
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