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Book Cover
Author Eoyang, Glenda H

Title Adaptive action : leveraging uncertainty in your organization / Glenda H. Eoyang and Royce J. Holladay
Published Stanford, Calif. : Stanford Business Books, ©2013


Description 1 online resource (viii, 253 pages) : illustrations
Contents Part I. What causes uncertainty? What can you do about it? -- Why so uncertain? -- What can you do? -- What? -- So what? -- Now what? -- Now what? again -- Part II. So what does adaptive action look like on the ground? -- Adaptive action in action -- Capacity building -- Leading change -- Working as a social act -- Part III. Now what will you do? -- Gaps revisited -- Lessons for what? -- Lessons for so what? -- Lessons for now what? -- Adaptive innovation
Summary Rooted in the study of chaos and complexity, Adaptive Action introduces a simple, common sense process that will guide you and your organization into reflective action. This elegant method prompts readers to engage with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites you to thoughtfully consider options and implications. The third ignites effective action. Together, these questions and the tools that support them produce a dynamic and creative dance with uncertainty. The road-tested steps of adaptive action can be used to devise solutions and improve performance across multiple challenges, and they have proven to be scalable from individuals to work groups, from organizations to communities. In addition to laying out the adaptive action framework and clear protocols to support it, Glenda H. Eoyang and Royce J. Holladay introduce best practices from exemplary professionals who have used adaptive action to meet personal, professional, and political challenges in leadership, consulting, Alzheimer's treatment, evaluation, education reform, political advocacy, and cultural engagement--readying readers to employ this new toolkit to meet their own goals with a sense of ingenuity and flexibility
Bibliography Includes bibliographical references and index
Notes English
Subject Management.
Adaptability (Psychology)
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Adaptability (Psychology)
Form Electronic book
Author Holladay, Royce J
LC no. 2012046533
ISBN 9780804785402