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Authors (Last name first) (1-4 of 4)
Gale, Bradley T.
3
Book
1994

Managing customer value : creating quality and service that customers can see


Gale, Bradley T.

New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, [1994]

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Location Call no. Vol. Availability
 MELB  658.812 Gal/Mcv  AVAILABLE
4
Book
1987

The PIMS principles : linking strategy to performance


Buzzell, Robert D. (Robert Dow), 1933-

New York : Free Press ; London : Collier Macmillan, [1987]

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Location Call no. Vol. Availability
 WATERFT BUSINESS  658.802 Buz/Ppl  AVAILABLE
 W'BOOL  658.802 Buz/Ppl  AVAILABLE
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