| Description |
1 online resource (370 pages) |
| Contents |
The Ethics Challenge in Public Service; Contents; Exhibits, Tables, and Figures; Preface; Acknowledgments; The Authors; Introduction: Ethics in Public Service; Exercising Power; Working Definitions; Public Service's Scope and Soul; Three Roads to the Future; Part One: Ethical Duties of Public Managers; 1 What Is Important in Public Service?; Why Me?; Higher Standards; For Adults Only; Getting It All Together; Ethics, Democracy, and Professionalism; 2 Obeying and Implementing the Law; Taking the Job and the Pledge; Morality and the Law; Go/No-Go Decision Model; 3 Serving the Public Interest |
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In Hot PursuitAvoiding Conflict of Interest; Standard of Impartiality; Public Dynamite; Pressing Business; 4 Taking Individual Responsibility; Searching for Demons; We Are Individually Responsible for Our Decisions and Behavior; We Are Responsible for What Is Done, Along with How It Is Done; Incompetence Is Abuse of Office; Leave Responsibility Where It Belongs; Part Two: Tools for Individual Decision Making; 5 Finding Solid Ground; Ethical Standards and Reasoning; Common Sense and Character as Guides to Action; Philosophical Perspectives at Work |
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Rejection of Denial of Ethics and Moral RelativismDifferent Views of Public Service; Over the Long Haul; Impartial and Open-Minded; Vigilante Ethics; 6 Resolving Ethical Dilemmas; Decision-Making Models; Ethics Positioning Map; Four Sets of Factors; Questions for the Manager; Opting for Responsibility; An Application of the Tools; Accepting Responsibility (Self-Testing); No Closure; 7 Understanding Who and What Matters; Stakeholder Analysis; Appetite Curbs; Amplifying Standard Analysis; Part Three: Ethics and the Organization; 8 Designing and Implementing Codes; Why Codes? |
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Institutions for Enforcing CodesCode Objectives and Types; Implementing Codes; Current Practices in the States; Value of Ethics Training; Coming Attractions; Current Practices in Cities; Federal Offices and Standards; The Broader Ethics Industry; 9 Broadening the Horizon; A Global View from the Manager's Desk; Global Offensive; Ethics Systems; Developing a Consensus; Professionalism as a Value and Creating Values; 10 Building an Ethical Agency; Shaping Ethics and the Boss; Ethical Modeling; Interpersonal and Organizational Diversity; Architecture of an Ethical Agency |
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Proposed Ethics Impact Statement and ProcessConducting Agency Ethics Audits; Facing Up to Temptation; Afterword: The Job Ahead; Political Paradox; Crystal Ball; Application: Values and Vision for the Twenty-First Century; Memorandum to Myself; Resource A: Glossary; Resource B: Rules of Thumb--A Summary of Arguments and Recommendations; References; Name Index; Subject Index |
| Summary |
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable resource for public managers who work in a world that presents numerous ethical challenges every day. It is filled with a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous and pressured world of public service. The book also contains new material on topics such as social networking, the use of apology, ethics as applied to public policy |
| Notes |
Print version record |
| Subject |
Civil service ethics -- United States
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Civil service ethics
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United States
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| Form |
Electronic book
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| Author |
Gilman, Stuart C
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| ISBN |
9781118224151 |
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1118224159 |
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