Publisher Fact Sheet An Everymanager's guide to solving daily problems - quickly!
Annotation This book gives time-pressed managers succinct, pragmatic "tools" for taking action instantly on more than 65 common problems. For each problem, the book presents: A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to; Insightful analysis of the case study, explaining the issues the need to be addressed; Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures ... & lots of practical advice