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Author Harkiolakis, Nicholas.

Title E-negotiations : networking and cross-cultural business transactions / Nicholas Harkiolakis ; with Daphne Halkias and Sam Abadir
Published Farnham, Surrey, England : Gower ; Burlington, VT : Ashgate, ©2012
Online access available from:
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Description 1 online resource (xii, 228 pages) : illustrations
Contents Preface; Introduction; Technology in brief; Intelligence; Perception; Strategy; Communication; Deal or no deal; Special topics; Present and future trends; Bibliography; Index
Summary Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most of this has been based on the notion that negotiation will be interpersonal and face-to-face. In recent years, though, globalization, the telecommunications boom and the ever increasing need for today's professionals to conduct cross-cultural business transactions has led to a new way of negotiating, bargaining, and resolving disputes. In "E-Negotiation", Nicholas Harkiolakis and his co-authors highlight the challenge that awaits the young professionals who are today training in business schools. Future dispute resolutions and bargaining will take place between faceless disputants involved in a new kind of social process. Any adolescent with a mobile phone and Internet access knows that most of today's social transactions take place via a hand held or other electronic device. In a world of video conferences, chat rooms, Skype, Facebook, and MySpace, critical financial, business and political decisions are made through interaction between two-dimensional characters on screens. Here, the authors compare and contrast e-negotiation as it currently is with traditional face-to-face negotiation. Case studies illustrate how cross-cultural negotiations can be managed through modern channels of social influence and information-sharing and shed light on the critical social, cognitive and behavioral role of the negotiator in resolving on-line, cross-cultural, conflicts and disputes, and generally in bargaining and negotiation. This book, with its practical exercises, will be of immense help to students and professionals needing to 'practice' with the new negotiating media
Bibliography Includes bibliographical references (pages 215-222) and index
Notes Print version record
Subject Negotiation in business.
Intercultural communication.
Social networks.
Electronic commerce.
Social Support
BUSINESS & ECONOMICS -- Negotiating.
Electronic commerce.
Intercultural communication.
Negotiation in business.
Social networks.
Form Electronic book
Author Halkias, Daphne
Abadir, Sameh
LC no. 2012011051
ISBN 9781409401971
Other Titles E-negotiation