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Book Cover
E-book
Author Hoff, Timothy, 1965- author.

Title Next in line : lowered care expectations in the age of retail- and value-based health / Timothy J. Hoff
Published New York, NY : Oxford University Press, 2017

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Description 1 online resource
Contents Cover; Next in Line; Copyright; Dedication; Contents; Preface; 1. Doctor-​Patient Relationships and Our Expectations; 2. The Forces Impacting Doctor-​Patient Relationships and Our Expectations; 3. Retail Thinking Comes to Health Care: The Patient as Consumer; 4. All Roads Lead to Trust: How Doctors See the Relationship and Our Expectations; 5. The Tyranny of Lowered Expectations: How Patients See the Relationship; 6. Ceding Care to the Corporation: Making Doctors Disappear; 7. Saving the Doctor-​Patient Relationship and Raising Expectations; Appendix: How the Study Was Conducted; References
Summary For all the political branding and rebranding of healthcare in the United States, its fundamental unit of currency remains the doctor-patient relationship. This relationship has undergone seismic changes during the twenty-first century, including the introduction of new players (the so-called healthcare 'team') and care delivery in settings like big-box stores and bureaucratic health systems. But are any of us better off? to examine the doctor-patient relationship in the context of its new environs, in particular the impact of efficiency-driven innovation and retail-care models on physician mindsets and the patient experience
Notes Previously issued in print: 2017
Bibliography Includes bibliographical references and index
Audience Specialized
Notes Online resource; title from home page (viewed on September 18, 2017)
Subject Health promotion -- United States
Medical care -- United States.
Physician and patient -- United States
Health promotion
Medical care
Physician and patient
United States
Form Electronic book
ISBN 9780190626372
0190626372