| Description |
1 online resource (784 pages) |
| Series |
Handbooks in Communication and Media Ser |
|
Handbooks in Communication and Media Ser
|
| Contents |
Intro; Series; Title page; Copyright; Dedication; Notes on Contributors; 1 Engagement as Communication: Pathways, Possibilities, and Future Directions; Measures of Engagement-Three Tiers; The Organizing Framework of the Handbook of Communication Engagement; Future Research Directions; Concluding Thoughts; References; Part I Theoretical Foundations and Guiding Philosophies of Engagement; 2 Toward a Theory of Social Engagement; Introduction; Communication Engagement; A System Perspective: Social Engagement; A Multilevel Model of Engagement |
|
Implications of Social Engagement on Communication and RelationshipsNotes; References; 3 How Fully Functioning Is Communication Engagement If Society Does Not Benefit?; Modeling Engagement; Collective Individualism: Vignette and Oxymoron; Dimensions of Engagement: Social Systems, Stakeholders, Legitimacy, and Self-governance; Onward Through Engagement: Coenacting the Process of Collective Sensemaking; Engagement as Structure, Function, and Discourse Process; Social Capital; Conclusion: Full Functioning Society as Decision-Maker; References; 4 Philosophy and Ethics of Engagement; Introduction |
|
Toward a Definition of EngagementPurpose of Engagement in an Organizational Context; Engagement as a Philosophical and Moral Concept; Engagement as Emotion; Conclusion; References; 5 Dialogic Engagement; Linking Engagement and Dialogue; Dialogue; Engagement; The Multilevel Model of Dialogic Engagement; Conclusion and Future Research; References; 6 Modeling Antecedents of User Engagement; Introduction; Models of User Engagement; Antecedents of UE; Design Characteristics; Content Characteristics; User Characteristics; Conclusion; References; Part II Engaged Organizations |
|
7 Toward a Cultural Ecology of EngagementChapter Overview; Challenges in Conceptualizing Engagement; The Culture Concept; Engagement and the Cultural Ecology of Organizations; The Study of the Cultural Ecology of Engagement; References; 8 Reconceptualizing Public Relations in an Engaged Society; Overview of PR Theory and Practice; How to Enact Engagement; Conclusion and Ways Forward in PR Engagement; References; 9 The Missing Half of Communication and Engagement: Listening; Communication and Engagement; The Conflation of Communication, Voice, and Speaking; The Organizational Listening Project |
|
The Crisis of ListeningExemplars, Models, and Methods for Moving Forward; Discussion and Conclusion-Lessons for Engagement; Notes; References; 10 Corporate Social Responsibility and Engagement: Commitment, Mapping of Responsibilities, and Closing the Loop; Introduction; Defining CSR: The Relevance Between CSR and Engagement; Need for Engagement in CSR; Three Forms of CSR Engagement; Challenges and Future Agenda; Conclusion; References; 11 Engaging Shareholder Activists: Antecedents, Processes, and Outcomes; Engagement in the Context of Corporate Social Responsibility |
| Notes |
Engagement between Corporations and Shareholder Activists |
|
Print version record |
| Subject |
Business communication.
|
|
Public relations.
|
|
public relations.
|
|
Business communication
|
|
Public relations
|
| Form |
Electronic book
|
| Author |
Johnston, Kim A., editor
|
|
Taylor, Maureen, editor
|
| ISBN |
9781119167525 |
|
1119167523 |
|
