1. Introduction -- The theoretical context for procedural protections -- The scope of the book -- 2. The patient protection debate -- Private reform proposals -- Government initiatives -- Making sense of the debate -- 3. Health insurance coverage in the United States -- Historical development of the American health insurance system -- The universe of private health insurance coverage -- The universe of public health insurance programs -- The problem of the uninsured -- 4. Relevant law and theory -- Regulatory law -- Corporate and tax law -- Administrative law -- Contract law -- Tort law -- 5. The universe of consumer concerns about health care -- A typology of consumer concerns -- Tapping and resolving consumer concerns about health care -- Institutional mechanism for tapping consumer concerns -- 6. The universe of medical standards and other policies regarding health care -- The health-care quality revolution and medical standardsetting -- Organizations that make health-care policies -- A taxonomy of health-care policies -- 7. Processes for making policies regarding health care -- Processes for making policies regarding the content and quality of health care -- Policymaking regarding access to health-care services -- Policymaking regarding the cost of health-care services -- Policymaking and dissemination: the example of diabetes -- 8. Regimes for tapping and resolving consumer concerns about health care -- Extralegal institutions for tapping and resolving consumer concerns -- Internal, external, and administrative review -- Judicial review -- Tort causes of action -- Statutory causes of actions -- 9. Principles of sound procedural protections -- Principles of sound policymaking procedures -- Principles for better ways to tap and resolve consumer concerns about health care -- A call for better empirical information about consumer concerns -- 10. A vision of true reform -- More definite allocation of regulatory responsibility -- Policymaking reforms -- Reforms for tapping and resolving consumer concerns about health care -- The limits of procedural justice without distributive justice
Summary
A contribution to health care studies and administrative law which offers a humane and practical alternative to the current process of reviewing consumer health care complaints
Bibliography
Includes bibliographical references (pages 191-259) and index
Notes
Online resource (HeinOnline, viewed February 20, 2018)