1. Beginnings -- 2. A Generic Needs Assessment Model and Steps -- 3. Phase I: Preassessment -- 4. Phase II: Assessment -- Two Frequently Used Quantitative Approaches -- 5. Phase II: The Other Parts of Assessment -- Often Used Qualitative Approaches and Pulling the Data Together -- 6. Phase III: Postassessment
Summary
"This book focuses on how results have to be utilized in an organization for an assessment to be considered a success. The authors describe the three phases of needs assessment in depth along with subtleties in implementing them."--Bn.com synopsis