| Description |
1 online resource (215 p.) |
| Contents |
Intro -- Titel -- Colophon -- Contents -- Executive summary of Operational Excellence with Lean Six Sigma -- Definition of Lean Six Sigma -- Benefits -- Strategic value -- Methodology -- Organization -- Lean Six Sigma as management instrument -- Lean Six Sigma as professional skill -- References -- Further reading -- 1 The business and economic background of Lean Six Sigma -- The hidden factory -- Benefits from Lean Six Sigma projects -- The strategic value of Lean Six Sigma -- Lean Six Sigma, innovation and competence building -- In summary |
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Want to know more? Lean Six Sigma and competitive strategy -- References -- Further reading -- 2 Organizational structure for Lean Six Sigma -- Organizing improvement activities in organizations -- Program management and Lean Six Sigma core team -- Project timelines, roles and responsibilities -- Training program and project tracking (reviews) -- References -- Further reading -- 3 The Six Sigma methodology -- Sound research principles -- The DMAIC roadmap -- Why is it called Six Sigma? -- Summary -- Want to know more? Six Sigma and the Scientific Method -- References -- Further reading |
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4 The Lean methodology -- Lean management -- Lean principles -- Lean philosophy -- Other appearances of the Lean philosophy -- Integrating Lean and Six Sigma -- References -- Further reading -- 5 Implementing Lean Six Sigma in organizations -- Top management commitment and vision -- Core program management team -- Training and project support -- Business function alignment -- Business Process Management -- Human Resource Management -- Financial Management -- Other business functions -- Cultural integration in 'all we do' -- Starting the first wave -- References -- Further reading |
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6 The history and development of Lean Six Sigma -- 1900-1980 in the West: mass fabrication and efficiency -- The 1980s and 1990s: Catch-up in the West -- Standards (ISO-9000), certification and awards -- The future -- Further reading -- 7 Project selection and problem definition -- The project selection process -- Project identification -- 1. Define -- 2. Measure -- 3. Analyze -- Project charters -- 1. Process description -- 2. Benefits, investments and side conditions -- 3. Project details -- 4. Project organization -- 5. Selection of final projects -- Further reading |
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The Define phase at a glance -- 8 Measure and data collection -- The Measure phase at a glance -- DMAIC 1: Define the CTQs -- Operational definitions -- Measurement plan -- Data collection sheet -- DMAIC 2: Validate the measurement procedures -- Validity -- Example: validation of waiting time data in a call center -- Systematic measurement error -- Random measurement error -- Collecting the data -- Further reading -- 9 Elementary statistics for Lean Six Sigma -- Types of data and datasets -- Describing data -- Estimating probabilities and frequencies -- Diagnostic tools |
| Notes |
Description based upon print version of record |
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Relations between variables |
| Form |
Electronic book
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| Author |
Does, Ronald J. M. M
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Koning, Henk de
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Lameijer, Bart A
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Lokkerbol, Joran
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| ISBN |
9789401808316 |
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9401808317 |
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