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Book Cover
Book
Author Regester, Michael.

Title Risk issues and crisis management : a casebook of best practice / Michael Regester and Judy Larkin
Edition Third edition
Published London ; Sterling, VA : Kogan Page, 2005

Copies

Location Call no. Vol. Availability
 MELB  658.155 Reg/Ria 2005  AVAILABLE
 WATERFT BUSINESS  658.155 Reg/Ria 2005  AVAILABLE
Description xvii, 236 pages : illustrations ; 23 cm
Series PR in practice series
PR in practice series.
Contents 1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management
Summary "Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET
Notes "CIPR, Chartered Institute of Public Relations."
Bibliography Includes bibliographical references (pages 223-225) and index
Notes Also available online via the World Wide Web, by subscription to ECHO (Ebrary)
Subject Issues management.
Social responsibility of business.
Crisis management.
Author Larkin, Judy.
Chartered Institute of Public Relations.
LC no. 2005000815
ISBN 0749443820