Description |
xvii, 236 pages : illustrations ; 23 cm |
Series |
PR in practice series |
|
PR in practice series.
|
Contents |
1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management |
Summary |
"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET |
Notes |
"CIPR, Chartered Institute of Public Relations." |
Bibliography |
Includes bibliographical references (pages 223-225) and index |
Notes |
Also available online via the World Wide Web, by subscription to ECHO (Ebrary) |
Subject |
Issues management.
|
|
Social responsibility of business.
|
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Crisis management.
|
Author |
Larkin, Judy.
|
|
Chartered Institute of Public Relations.
|
LC no. |
2005000815 |
ISBN |
0749443820 |
|