Pt. I. The Concerns. Ch. 1. Dr. Smith Meets Managed Care. Ch. 2. Managed Care in a Nutshell. Ch. 3. Evolution of Managed Care in a Physician's Office. Ch. 4. True Costs of a Malpractice Suit. Ch. 5. Who Would Sue You? -- Pt. II. The Response. Ch. 6. The Importance of More - and Better - Communication. Ch. 7. Documentation: Not More, Better. Ch. 8. Using Informed Consent as an Offense Strategy. Ch. 9. Patients as Partners. Ch. 10. Seven Risk Management Dilemmas. Ch. 11. The Joy of Practice
