| Description |
xxvi, 660 pages : illustrations (some color) ; 24 cm |
| Contents |
1. Justifying cost-justifying usability -- 2. Return on investment for usable user-interface design: Examples and statistics -- 3. A basic framework for cost-justifying usability engineering on Web development projects -- 4. A business case approach to usability -- 5.Marketing usability -- 6. Dot coms -- 7. Cost-justification of usability engineering: A vendor's perspective -- 8. Practical ROI issues for UCD teams: Considering the impact of social, internal, and external ROI on team credibility, team longevity, and product success -- 9. Usability science as an independent research service -- 10. ROI in Human Factors for Web Applications -- 11. The business case for international user centered design -- 12. Cost-justification of usability engineering for international Web sites -- 13. The ROI of accessibility -- 14. Ethnography/Field research at Microsoft -- 15. Out of the box: Approaches to good initial interface designs -- 16. Keystroke level modeling as a cost-justification tool -- 17. The RITE method -- 18. Sample size and user testing - how much is enough? -- 19. Cost-justifying online surveys -- 20.Cost benefits framework and case studies -- 21. Want respect? Respect the shareholder: Usability at Sprint -- 22. Conclusion, wrap-up, next steps |
| Summary |
Advice from the experts on how to justify time and money spent on usability! |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references and index |
| Subject |
User interfaces (Computer systems)
|
|
Value analysis (Cost control)
|
| Author |
Bias, Randolph G.
|
|
Mayhew, Deborah J.
|
| LC no. |
2005043402 |
| ISBN |
0120958112 alkaline paper |
|
