| Description |
1 online resource |
| Series |
Comparative policy evaluation series ; XI |
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Comparative policy evaluation series ; 11.
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| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Foreword; Introduction; 1: Assuring the Quality of Evaluative Information; Part 1: Evaluation; 2: Devising and Using Evaluation Standards: The French Paradox; 3: Instruments and Procedures for Assuring Evaluation Quality: A Swiss Perspective; 4: Triple Check for Top Quality or Triple Burden? Assessing EU Evaluations; 5: Quality of Evaluative Information at the World Bank; 6: The Netherlands Court of Audit and Meta-Research: Principles and Practice; 7: Auditing the Evaluation Function in Canada |
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8: Guidelines and Standards: Assuring the Quality of Evaluation and Audit Practice by InstructionPart 2: Performance Audits; 9: "Neat and Tidy. .and 100% Correct": Assuring the Quality of Supreme Audit Institution Performance Audit Work; Part 3: Performance Reports; 10: Professionals, Self-Evaluation, and Information in the UK: The Higher Education Research Assessment Exercise and Clinical Governance; 11: Decentralization Does Not Mean Poor Data Quality: A Case Study from the U.S. Department of Education; 12: "Believe it or not?": The Emergence of Performance Information Auditing |
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13: How Supreme Audit Institutions Help to Assure the Quality of Performance Reporting to Legislatures14: Assessment of Performance Reports: A Comparative Perspective; Part 4: Conclusion; 15: Does Quality Matter? Who Cares about the Quality of Evaluative Information?; About the Authors; Index |
| Summary |
Information--regular, systematic, reliable--is the life-blood of democracy and the fuel of effective management. Surely today there is no problem with information, for this is the age of information overload. It pours onto our computer screens and out of our printers. Indeed, many governments claim, often with some justification, to be more open and transparent than ever before. But what if the life-blood is contaminated, or the fuel polluted? Then the body politic sickens and the engine of public management runs rough. It is the vital issue of the quality of the information we receive that this book addresses. Quality Matters compares approaches across different jurisdictional settings and across three different types of information evaluation. The chapters describe and analyze quality assurance in a number of countries and within a variety of international organizations. These have been selected either because they are widely considered to be leaders in evaluating information or because they have experience with assuring quality information that can instruct others. Contributors are from Australia, Canada, the European Union, France, the Netherlands, New Zealand, Sweden, Switzerland, United Kingdom, United States, and the World Bank. This pioneering study analyzes practices for assuring the quality of evaluation, performance auditing, and reporting in the face of political, organizational, and technical obstacles. A final chapter addresses the extent to which quality assurance systems become bothersome rituals or remain meaningful mechanisms to ensure quality control. This well-structured volume will be of particular interest to policymakers and adds much to the literature on program evaluation and performance auditing |
| Notes |
Online resource; title from PDF title page (EBSCO, viewed December 20, 2018) |
| Subject |
Total quality management in government.
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Public administration -- Evaluation
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Organizational effectiveness -- Evaluation
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Quality assurance.
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Comparative government.
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POLITICAL SCIENCE -- Public Affairs & Administration.
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Comparative government
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Organizational effectiveness -- Evaluation
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Public administration -- Evaluation
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Quality assurance
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Total quality management in government
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| Form |
Electronic book
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| Author |
Mayne, John Winston, 1943- editor.
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| ISBN |
9781351322430 |
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1351322435 |
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