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Book Cover
E-book
Author Moody-Williams, Jean, author.

Title A journey towards patient-centered healthcare quality : patients, families and caregivers, voices of transformation / Jean Moody-Williams
Published Cham, Switzerland : Springer, [2020]

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Description 1 online resource (xii, 113 pages)
Contents 1. Understanding patient and family engagement in health care -- 2. Consideration for special settings and situations -- 3. Pursuing continuous quality improvement -- 4. A quest for patient safety -- 5. Consumer information for patients, families, and caregivers -- 6. Quality measures for patient, family, and caregiver engagement -- 7. Considerations for family and caregivers and crucial conversations -- 8. Careers, education, and certifications in patient and family engagement
Summary This book provides valuable insight into emerging trends in healthcare delivery; patient, family and caregiver engagement and the intersection of the two. It is unique in that it not only incorporates patients voice but provides context in the application of patients families and caregivers in healthcare transformation and the future of healthcare models. It is suited toward not only promoting empathy toward patients but also challenging the reader to learn and think about the future of healthcare and the value of patients voice in policy making and decisions about healthcare. It provides valuable information on quality improvement, consumer experience and emerging careers in this area with practical information and interventions. Nurses and other members of the care team play a critical role in the evolving models of care and must stay abreast of emerging trend to ensure that patients needs are met while contributing to meeting the quality and economic goals of the organizations and care settings in which they work. This book will help to ensure that they remain abreast of changing trends in quality improvement, quality measurement, cost, health information technology and patient and family engagement so that they are in a position to lead their teams and organizations. Direct accounts from patients, family and caregivers who want their "voices" heard are incorporated throughout the book
Bibliography Includes bibliographical references
Notes Online resource; title from PDF title page (ProQuest Ebook Central, viewed April 8, 2021)
Subject Medical care -- Evaluation.
Medical Audit
Medical care -- Evaluation
Form Electronic book
ISBN 9783030263119
3030263118