| Description |
1 online resource illustrations, maps |
| Contents |
Intro -- Cover -- Contents -- Editors -- Preface -- Acknowledgements -- Chapter 1: Introduction -- 1.1 ABOUT THIS BOOK -- 1.2 WATER SUPPLY RESILIENCE: CONCEPTS AND CONSIDERATIONS -- 1.3 WHY RESILIENT WATER SUPPLY NEEDS TO BE PART OF THE NEW NORMAL -- 1.4 IMPLICATIONS FOR PEOPLE WHEN SERVICES ARE NOT RESILIENT -- 1.5 IMAGINING A RESILIENT WATER SUPPLY -- 1.6 FROM THEORY TO PRACTICE -- 1.7 RESILIENT WATER SUPPLY -- 1.8 STRUCTURE OF THIS BOOK -- REFERENCES -- Chapter 2: Building water resilience into strategy: The Cape Town drought -- ABSTRACT -- 2.1 INTRODUCTION -- 2.2 CONTEXT |
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2.3 INSTITUTIONS -- 2.4 MINIMISING SPILLAGE -- 2.5 MINIMISING WASTAGE -- 2.6 RESTRICTING DEMAND -- 2.7 TIMELINE -- 2.8 DESCRIPTION OF ACTIVITIES -- 2.8.1 Managing dam storage -- 2.8.2 Managing demand -- 2.8.3 Accelerating augmentation -- 2.9 ANALYSIS OF IMPACT -- 2.9.1 Safe access to water and sanitation -- 2.9.2 Wise use -- 2.9.3 Sufficient, reliable water from diverse sources -- 2.9.4 Shared benefits from regional water resources -- 2.9.5 A water-sensitive city -- 2.10 CONCLUSION -- REFERENCES |
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Chapter 3: Transforming a water company to improve service levels and resilience: Lessons from Sierra Leone -- ABSTRACT -- 3.1 INTRODUCTION -- 3.2 OVERVIEW -- 3.3 CHALLENGES OF WATER RESOURCES MANAGEMENT, WATER SUPPLY AND UTILITY REFORM -- 3.4 APPROACHES FOLLOWED -- 3.5 AQUARATING ASSESSMENT -- 3.6 INSTITUTIONAL REFORM -- 3.7 INFRASTRUCTURE -- 3.8 ACHIEVEMENTS SO FAR -- 3.9 OUTCOMES -- 3.10 KEY LESSONS -- 3.10.1 Ownership of the change process -- 3.10.2 Political commitment -- 3.10.3 Infrastructure performance -- 3.11 INSTITUTIONAL REFORMS TAKE TIME -- 3.12 COMMUNICATION WITH CUSTOMERS |
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3.13 SUMMARY -- REFERENCES -- Chapter 4: Mobilising the public to reduce household water use in Essex and Suffolk Water -- ABSTRACT -- 4.1 INTRODUCTION -- 4.2 THE PROBLEM OF INCREASING HOUSEHOLDWATER USE IN THE UK -- 4.3 CURRENT WATER EFFICIENCY ENGAGEMENT APPROACHES IN THE UK WATER INDUSTRY -- 4.3.1 Technical water efficiency engagement -- 4.3.2 Educational water efficiency engagement -- 4.3.3 Combined water efficiency engagement -- 4.3.4 Sociotechnical water efficiency engagement -- 4.4 WATER EFFICIENCY EDUCATION IN ESW |
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4.4.1 The home visit campaign during AMP6: barriers faced and practice improvements made -- 4.4.2 Maximising the links between household space, water saving devices, and water efficiency messaging -- 4.4.3 Enhancing behavioural change education in the engagement process -- 4.4.4 Maximising plumbers as a channel of communication -- 4.4.5 Customer insight development and use in practice improvement -- 4.5 THE HOME VISIT CAMPAIGN DURING AMP7: NEW CHALLENGES AND ADAPTATIONS -- 4.5.1 New challenges due to the Covid-19 pandemic -- 4.5.2 The virtual water efficiency home visit campaign |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Description based on print version record |
| Subject |
Water-supply -- Management -- Case studies
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Water-supply -- Management
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| Genre/Form |
Electronic books
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Case studies
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| Form |
Electronic book
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| Author |
Morris-Iveson, Leslie editor
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Day, St. John editor
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| ISBN |
9781789061628 |
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1789061628 |
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9781789061635 |
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1789061636 |
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