Title Self-service in the Internet age : expectations and experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors

Published London : Springer, [2009] ©2009

Copies

Location	Call no.	Vol.	Availability
W'PONDS	303.4833 Oli/Ssi		AVAILABLE
MELB	303.4833 Oli/Ssi		AVAILABLE

Description xii, 277 pages : illustrations ; 25 cm Series Computer supported cooperative work Computer supported cooperative work. Bibliography Includes bibliographical references and index Subject Internet -- Social aspects. Internet -- Economic aspects. Service industries -- Data processing. Internet service providers. Author Oliver, Dave, 1946- Romm-Livermore, Celia, 1954- Sudweeks, Fay. ISBN 1848002068 hardback 9781848002067 hardback 1848002076 ebook 9781848002074 ebook

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