| Description |
1 online resource (217 pages) |
| Contents |
Cover; Case Management; Copyright; Contents; Foreword by Barbara Lutz; Preface to the Fourth Edition; Preface to the Third Edition; Preface to the First Edition; Acknowledgments; About the Authors; Part I CASE MANAGEMENTPRACTICE; Chapter 1. The Evolution of Case Management Practice; What Is Case Management?; Managed Care versus Case Management; Who Does Case Management and in What Settings?; Where Does Case Management Training Occur?; Case Management Client Populations; Chapter 2. Overview of Case Management Practice; Systems Theory; Case Management Functions; Case Management Models |
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Case Management TasksConfidentiality Issues; The Process of Case Management; Steps in the Case Management Process; For the Teacher or Trainer: Optional Exercises for Chapter 2; Chapter 3. The Roles of a Case Manager; Direct Personal Support; Crisis Intervention; Short-Term Treatment Interventions; Broker/Facilitator; Enabler/Teacher/Mediator; Advocate; Service Coordinator; The Tracking/Follow-Up Role; Oversight and Purchase-of-Service Contracts; For the Teacher or Trainer: Optional Exercises for Chapter 3; Chapter 4. An Example of Case Management; Defining the Problem |
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Determining the Severity of the ProblemDeveloping Hypotheses Concerning Why the Problem Is Occurring; Establishing Goals; Developing and Implementing a Service Intervention Plan; Evaluation; Termination; Follow-Up; For the Teacher or Trainer: Optional Exercises for Chapter 4; Part 2 CASE MANAGEMENT SKILLS; Chapter 5. Interpersonal, Connecting, and Information-Gathering Skills; First Impressions and Diversity Issues; Basic Interviewing Skills; Attending to Personal Issues and Commonalities; Active Listening-Restarting and Reframing; Focusing and Furthering; Summarizing |
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Empathy, Praise, and SupportSetting Boundaries; For the Teacher or Trainer: Optional Exercises for Chapter 5; Chapter 6. Specialized Practice Skills; Determining Eligibility; Assessment-The Psycho-Social; Methods of Problem Identification; Establishing Problem Severity; Hypothesis Development; Goal Setting; For the Teacher or Trainer: Optional Exercises for Chapter 6; Chapter 7. Additional Components of Case Management Intervention and Evaluation; Contracting; Negotiation; Record Keeping; Evaluation of Case Management Practice; For the Teacher or Trainer: Optional Exercises for Chapter 7 |
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Chapter 8. Nursing Case ManagementNursing Case Management; History of Nursing Case Management; Case Management Knowledge and Skills; How to Become a Nurse Case Manager; Conceptual Model of Care; Role Components; National Certification; Employment; Integration of Technology; Evaluation: Outcomes of Case Management; Interprofessional Practice; Current Issues; Professional Resources; Part 3 CASE MANAGEMENT POPULATIONS AND PROBLEMS; Chapter 9. Case Management Issues with Special Populations; Developmental Disabilities; Healthcare and Chronic Illness; Mental Health and Chronic Mental Illness |
| Summary |
This fourth edition centers on the social work and nursing professions in case management. With a focus on skill learning, the book discusses the importance of case management in the current social work and medical milieu, as well as the challenges that case managers face in helping clients |
| Notes |
Addictions |
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Print version record |
| Subject |
Social case work.
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Social case work
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| Form |
Electronic book
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| Author |
Gelman, Sheldon R
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Pastor, Diane K
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| ISBN |
9780190858896 |
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0190858893 |
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