| Description |
1 online resource (205 pages) |
| Series |
Information Services Management Series |
|
Information services management.
|
| Contents |
The Author -- Introduction to the series (Guy St. Clair; Series Editor) -- Contents -- List of figures -- Introduction -- Chapter 1 Status report: the information profession -- State of the art -- Professional issues -- Technology -- Chapter 2 Status report: the Information Age -- The Information Age -- Information overload -- Organizational issues in the Information Age -- Chapter 3 Status report: knowledge management -- History -- Definition -- Methods and approaches -- Dangers -- Implications for information services -- Pack leaders -- Change |
|
Chapter 4 Status report: summarySWOT strengths, weaknesses, opportunities, threats -- PEST political, economic, social, technological -- Chapter 5 Implications for the information profession -- Impact -- Opportunities -- Skills and abilities -- Education and learning -- Change -- Summary -- Chapter 6 Change management theory -- Relevance -- The context of change management -- Implications -- Conditions for success -- Process -- Resistance -- Frameworks and approaches -- Chapter 7 Managing change: information services framework -- Context -- Aim |
|
Changing organizational cultureChanging attitudes -- Skills audit -- The framework overview -- The framework toolkit -- Chapter 8 Where next? -- Chapter 9 Real-world examples -- SmithKline Beecham Pharmaceuticals -- Hewlett Packard Laboratories -- Washington State University at Vancouver -- Pennsylvania State University -- Published case studies synopses -- Appendix A SLA Competencies -- Extract from the full report -- Appendix B Recommended reading -- Appendix C References and bibliography -- Index |
| Notes |
Print version record |
| Subject |
Information services -- Management
|
|
Library administration.
|
|
Organizational change.
|
|
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
|
|
Information services -- Management
|
|
Library administration
|
|
Organizational change
|
| Form |
Electronic book
|
| ISBN |
9783110968361 |
|
3110968363 |
|
