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Book Cover
Book
Author Kalakota, Ravi.

Title E-business 2.0 : roadmap for success / Ravi Kalakota and Marcia Robinson
Edition [Revised edition]
Published Boston, MA : Addison-Wesley, [2001]
©2001

Copies

Location Call no. Vol. Availability
 W'PONDS  658.84 Kal/Ebt 2000  AVAILABLE
 MELB  658.872 Kal/Ebr 2000  AVAILABLE
Description xxiv, 520 pages : illustrations ; 24 cm
Series Addison-Wesley information technology series
Addison-Wesley information technology series.
Contents Ch. 1. Moving from E-Commerce to E-Business -- Ch. 2. Spotting E-Business Trends -- Ch. 3. Digitizing the Business: E-Business Patterns -- Ch. 4. Thinking E-Business Design: More than Technology -- Ch. 5. Constructing the E-Business Architecture: Enterprise Apps -- Ch. 6. Integrating Processes to Build Relationships: Customer Relationship Management -- Ch. 7. Transforming Customer Contact into Revenue: Selling-Chain Management -- Ch. 8. Building the E-Business Backbone: Enterprise Resources Planning -- Ch. 9. Implementing Supply Chain Management and E-Fulfillment -- Ch. 10. Demystifying E-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges -- Ch. 11. Business Intelligence: The Next Generation of Knowledge Management -- Ch. 12. Developing the E-Business Design: Strategy Formulation -- Ch. 13. Translating E-Business Strategy into Action: E-Blueprint Formulation -- Ch. 14. Mobilizing the Organization: Tactical Execution
Summary "Ravi Kalakota and Marcia Robinson present an innovative application framework that guides the migration from a traditional business model to an e-business model. Drawing on their extensive personal experience working with leading businesses, they provide a clear picture of the benefits and challenges that e-business companies face and identify the fundamental design principles for building a successful e-business blueprint." "This new edition incorporates the latest strategies and techniques gained from the experiences of the first generation of e-businesses. In addition to updated information on application framework design, the book now features more detail on strategy and e-business execution. e-Business 2.0 shows how e-commerce has evolved into e-business and identifies the 20 key e-business trends that are shaping today's economy. It then addresses core application frameworks - customer relationship management, selling chain management, enterprise resource planning, supply chain management, e-procurement, and business intelligence - and shows how each forms the foundation of an e-business strategy."--BOOK JACKET
Notes Rev. ed. of: E-Business. c1999
Bibliography Includes bibliographical references and index
Notes Available also in a print edition
English
Subject Business enterprises -- Computer networks.
Electronic commerce.
Author Robinson, Marcia, 1964-
Kalakota, Ravi. E-Business
LC no. 00048518
ISBN 0201721651
ABBREV TI E-BUSINESS 2.0