| Description |
1 online resource : illustrations |
| Contents |
pt. I. The Facilitator Role. 1. The origins of the facilitator role. 2. Understanding the facilitator role. 3. Understanding groups. 4. Understanding individuals -- pt. II. Managing Change. 5. Changing and developing organizations. 6. Changing and developing groups. 7. Changing and developing individuals -- pt. III. Facilitator Skills. 8. The starting point. 9. Facilitative behaviours. 10. Developing empathy. 11. Listening. 12. Eliciting. 13. Positive confrontation. 14. The Emperor's new clothes. 15. 'Facipulation' -- pt. IV. The Facilitator Role in Practice. 16. Issues for the facilitator. 17. Situations where facilitators are useful. 18. Case histories in facilitation. 19. Choosing the correct approach -- pt. V. Management Style. 20. Facilitation as a management style -- Appendix: Situational leadership |
| Summary |
How to manage change, and how to ensure continuous improvement: these are perhaps the two most important challenges confronting businesses today. And increasingly facilitating is being seen as the best way to deal with both. Facilitators - and managers operating in a facilitative style - work on helping individuals, groups and organizations to enhance their performance. This book shows how that can be done. The first part deals with the nature of facilitation and why those involved need to understand the basis of human behaviour. The second covers the management of change at different levels. The third provides practical guidelines on the relevant skills. The fourth looks at the kinds of situation where facilitators can be effective and includes case studies from a wide variety of settings. The final part deals with facilitative styles of management |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Vendor-supplied metadata |
| Subject |
Communication in management.
|
|
Teams in the workplace.
|
|
Conflict management.
|
|
BUSINESS & ECONOMICS -- Industrial Management.
|
|
BUSINESS & ECONOMICS -- Management.
|
|
BUSINESS & ECONOMICS -- Management Science.
|
|
BUSINESS & ECONOMICS -- Organizational Behavior.
|
|
Communication in management
|
|
Conflict management
|
|
Teams in the workplace
|
|
Leiderschap.
|
|
Teamwork.
|
| Form |
Electronic book
|
| Author |
Beary, Ciarán, author.
|
| ISBN |
9781315255590 |
|
1315255596 |
|
9781351937511 |
|
1351937510 |
|
