Description |
xi, 139 pages ; 24 cm |
Contents |
1. Introduction -- 2. Workplace violence prevention: common themes and guides to policy -- 3. Step 1 - assess and describe risk -- 4. Step 2 - design and implement preventative measures -- 5. Step 3 - design and implement reactive measures -- 6. Step 4 - monitor the effectiveness of preventative and reactive measures -- 7. The risk-management process in review -- 8. Conclusion |
Summary |
Workplace violence is one of today's most serious occupational hazards. This practical guide offers valuable information on how to systematically design and implement workplace prevention programmes and policies. It approaches the issue from two fronts - first, it demonstrates how workplace violence can be prevented by examining ways in which organizations and groups are handling the problem. It reviews an array of existing guidelines and policies developed by governments, trade unions, special study groups, workplace violence experts, employers' groups and specific industries, and generates a useful survey of best practice strategies. Secondly, the guide outlines in detail a reliable and effective methodology for developing workplace violence prevention and response programmes, which includes: assessing and describing risk; designing and implementing preventative and reactive measures; monitoring the effectiveness of prevention and reactive measures; and reviewing the risk-management process. Every worker deserves to work in a safe and secure environment, and violence should not be accepted as part of any job. This book presents concrete guidance for combating violence in the workplace while also providing a wider understanding of the factors and conditions which contribute to it |
Analysis |
Occupational health and safety |
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Violence |
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Bullying |
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Sexual harassment |
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Case studies |
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Statistics |
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Overseas item |
Bibliography |
Includes bibliographical references (pages 127-131) and index |
Subject |
Violence in the workplace.
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Violence in the workplace -- Prevention.
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Author |
Chappell, Duncan.
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|
International Labour Office.
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LC no. |
2003504574 |
ISBN |
9221133745 |
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