Butterworth-Heinemann/Computer Weekly Professional Series -- 1. The elusive nature of IT benefits -- 2. Why evaluate information technology investments? -- 3. Aspects of the IT investment decision process -- 4. Issues and techniques for IT evaluation -- 5. Identification of IT costs -- 6. IT cost control -- 7. IT business case accounting -- 8. Risk analysis -- 9. Evaluation of the IT function -- 10. Ranking and scoring -- 11. Value for money and health checks -- 12. Designing IT surveys for benefit measurement -- 13. Evaluation and project management -- 14. Final thoughts -- App. C. Financial measures used in cost benefit analysis -- App. D. Factor analysis -- App. E. Sample sizing scenarios -- App. F. Measurement of IS effectiveness - a questionnaire -- App. G. Active benefit realisation - a questionnaire -- App. H. Issues addressed in effectiveness surveys
Summary
This updated edition provides a basic framework for and understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised
Notes
Previous ed. by Dan Remenyi, Arthur Money and Alan Twite
Bibliography
Includes bibliographical references (pages [349]-356) and index
