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Authors (Last name first) (1-6 of 6)
Spector, Robert, 1947-
1
2022
The Nordstrom way of survival
Spector, Robert, 1947-
Rating:
Electronic Resources
2
1995
The Nordstrom way : the inside story of America's # 1 customer service company
Spector, Robert, 1947-
New York : Wiley, [1995]
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MELB
658.871 Spe/Nwt
AVAILABLE
3
2017
The Nordstrom way to customer experience excellence : creating a values-driven service culture
Spector, Robert, 1947- author.
Third edition
Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]
Rating:
Electronic Resources
4
2009
The Nordstrom way to customer service excellence
Spector, Robert, 1947-
London : Henry Stewart Talks, 2009
Rating:
5
2009
The Nordstrom way to customer service excellence
Spector, Robert, 1947-
Rating:
Electronic Resources
6
2012
The Nordstrom Way to Customer Service Excellence : the Handbook For Becoming the "Nordstrom" of Your Industry
Spector, Robert, 1947-
2nd ed
Rating:
Electronic Resources
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