| Description |
1 online resource (xxii, 528 pages) : illustrations |
| Contents |
Ch. 1. History of communications -- ch. 2. Disaster communications : two-way conversations -- ch. 3. Dynamics of communications and concepts of operations -- ch. 4. Challenges to effective communications -- ch. 5. Changing realities in emergency communications -- ch. 6. Emergency communications framework -- ch. 7. A crisis occurs ... now what? -- ch. 8. International, federal, state, and local laws, regulations, systems, plans, and structures -- ch. 9. Ripple effect of social media and social networking -- ch. 10. Solutions : some solutions are better than none -- ch. 11. Learning your systems requirements -- ch. 12. Picking a solution that fits -- ch. 13. Effective communication plans -- ch. 14. Getting the message right the first time -- ch. 15. Prepare to prosper -- ch. 16. Conclusions |
| Summary |
Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate the impact and ultimately save lives. Based on sound research, real-world case studies, and the author's own experiences, Mass Notification and Crisis Communications: Planning, Preparedness, and Systems helps emergency planning professionals create a crisis communications plan that works by establishing upfront relationships with responders, enacting protocols, and utilizing technology to effectively message the intended audience. Providing communication best practices to professionals, the boo |
| Bibliography |
Includes bibliographical references and index |
| Notes |
English |
|
Print version record |
| Subject |
Emergency management.
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Emergency communication systems.
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Risk communication.
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Crisis management.
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Communication.
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Medical emergencies.
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Misinformation.
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Disaster Planning
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Communication
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Emergencies
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Civil Defense -- organization & administration
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Emergency Medical Service Communication Systems -- organization & administration
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disaster planning.
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communication (function)
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communication functions.
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TECHNOLOGY & ENGINEERING -- Mobile & Wireless Communications.
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Medical emergencies
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Communication
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Crisis management
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Emergency communication systems
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Emergency management
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Risk communication
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| Form |
Electronic book
|
| LC no. |
2011041794 |
| ISBN |
9781439874394 |
|
1439874395 |
|
1280122781 |
|
9781280122781 |
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9781466554146 |
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1466554142 |
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0429251564 |
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9780429251566 |
|
9786613526649 |
|
6613526649 |
|
